I'm extremely pleased with the prompt, professional, and friendly service that NYC Reliable Air conditioning. Provided in my HVAC emergency. My previous HVAC repair service seemed more focused on doing the minimum amount of work to maximize their profits, but NYC Reliable Air conditioning took the time to explain all the options for repairing the problem. When I chose the least expensive option, NYC Reliable Air conditioning quickly got to work and resolved the problem. they even took the time to fully explain the maintenance plan even though I told him that I would like time to.
I wanted to compliment Emil on his wonderful customer service skills. I dealt with him on a situation, and just wanted to share with the company what a great customer service person she is.
We were recently advised we needed our Mcquay PTAC air conditioner changed out, but were not happy with the estimate we had gotten. We called NYC Reliable Air conditioning, and Emil came out, looked the situation over and gave us an estimate. Needless to say, we were most happy it was cheaper than the previous estimate. Techs persons were most respectful of our home and all worked efficiently and quietly to get the job done. I never felt the need to supervise any of them while they were in our apartment and were free to come and go as they needed. The job was completed in the timeframe given, and I was pleasantly surprised at how clean everything was left. Thanks
I have never had such a pleasurable experience with heating and air conditioning company in New York City. The technicians were courteous, professional, and a pleasure to work with. I would recommend NYC Reliable Air conditioning to anyone.